Got too many tickets? Our new bootcamp can help with that...
Do your team members look like that guy? 👆 If that image feels familiar and the following describes your MSP: Tickets stay open for weeks ...
January 2021
TopLeft in your region & new status page
TopLeft now offers multiple regions of service so you can keep your data close to you. This improves performance and eliminates concerns abo...
New sync IPs- for on-premise ConnectWise customers
If your on-premise ConnectWise server is behind a firewall the filters by source IP, you will need to update the allowed IPs over the next f...
Showing next step on ConnectWise sales opportunities
Sales reports in ConnectWise show the next activity for each opportunity. Now you can show the same information on opportunity cards in Kanb...
TopLeft App Updates - December 2020
Happy New Year! We made a number of improvements to the TopLeft Kanban app in December. Enjoy! Improvements Metrics are available for counti...
December 2020
Card metrics available
When using Kanban, you may have asked yourself: What's the total of the budget hours on all tickets in a column or swimlane? Or you may have...
Easier time entry when changing a ticket status
When using the time entry form in Kanban to log time and change a ticket's status at the same time, you may have seen errors about time entr...
Primary assignment swimlane for Autotask
For Autotask customers, there's a new swimlane for ticket and task boards for grouping by Primary Resource. How is this different than the R...
Drag between Autotask queue swimlanes
Autotask customers- on your Kanban boards with queue swimlanes, you can now drag tickets between swimlanes to update the ticket in Autotask....
TopLeft App Updates - November 2020
November was busy here at TopLeft. We delivered a number of things that had been on the roadmap for a long time. Here are the details: Impro...