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IP whitelist change
a month ago

On-prem ConnectWise customers with firewalls, in ALL regions: update your whitelist

We have finished our most recent round of infrastructure upgrades, so if you have an on-premise ConnectWise Manage server behind a source-filtering firewall, please update your whitelist. This applies to all regions.

The list of IPs is available in the knowledgebase.

This concludes this round of upgrades.

Avatar of authorSam W
IP whitelist change
3 months ago

On-prem ConnectWise customers with firewalls, in any region: update your whitelist

We have finished our most recent round of infrastructure upgrades, so if you have an on-premise ConnectWise Manage server behind a source-filtering firewall, please update your whitelist. This applies to all regions.

The list of IPs is available in the knowledgebase.

This concludes this round of upgrades.

Avatar of authorMatt Fox
IP whitelist change
3 months ago

On-prem ConnectWise customers in EU region: update your IP firewall whitelist

As we mentioned a couple of days ago, here are the new IPs for our EU region- for those of you ConnectWise customers whose on-prem server is behind an IP-filtering firewall.

  • 104.248.133.156
  • 104.248.137.104
  • 104.248.137.82
  • 159.223.25.41
  • 164.92.194.130
  • 164.92.240.90

Visit the knowledgebase for more details.

Avatar of authorMatt Fox
IP whitelist change
3 months ago

On-prem ConnectWise customers with IP firewalls: update your whitelist

We have refreshed our infrastructure in the regions US East, US West, and Asia-Pacific. If you are a ConnectWise customer with an on-premise server behind an IP-filtering firewall, please update your whitelist so our servers can contact your API.

Refer to the list of IPs in our knowledgebase.

The EU region is being updated in the next few days and we'll send another update when we know the new IPs for that region.

We expect to refresh the infrastructure again in the next couple of weeks.

Avatar of authorMatt Fox