On-prem ConnectWise customers with firewalls, update your whitelist
We are doing another round of infrastructure upgrades, so if you have an on-premise ConnectWise Manage server behind a source-filtering firewall, please update your whitelist. This applies to all regions.
Changes to EU and Asia-Pacific regions are already complete.
For the 2 US regions, some upgrades are complete but others are still scheduled. Customers in US regions should keep the allowed IPs from the old whitelist until March 12.
The new list of IPs is available in the knowledgebase. Old IPs are not listed in that document, even though some upgrades at the 2 US regions are still scheduled.