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Improvementconnectwiseautotask
4 years ago

Announcing custom fields/user-defined fields

Kanban now supports custom fields (ConnectWise terms)/user-defined fields (Autotask terms)! If you thought Kanban provided great visibility into your ticket, task, and project data already, then just wait until you see your own custom fields in Kanban.

You can use custom fields in two ways:

1. Showing custom fields on cards.

For example, here's a custom boolean field "Extra priority ticket":

2. Using custom fields for swimlanes.

You can use any string-type field for grouping tickets in swimlanes. Here's how you configure it in the board edit page:

Custom fields are available immediately and administrators can set up visibility and swimlane options in the normal board configuration page.

Let us know what you think!

Avatar of authorMatt Fox