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Improvementconnectwiseautotask
3 years ago

TopLeft App Updates- August/Sept 2021

This announcement feed has been quieter than normal lately, but we've still been hard at work behind the scenes. Read up to see what's new in TopLeft.

Improvements

  • We are in the process of migrating our payment platform to a new provider. New customers are already using the new platform, and we anticipate migrating existing customers in the next couple of weeks. This will allow us to improve your purchasing and account management experience. For example, when customers on the new platform make changes to their subscription, the changes are applied immediately rather than within one business day.
  • Wherever company/account or contact fields appear in the app, they are now dynamic search fields that allow the pages to load much faster.

ConnectWise

  • Activities edit dialog- a number of new fields were added so you can quickly update your activities
  • On the ticket edit dialog, the contact field is now optional instead of mandatory.
  • Improved performance of the board when using the Owner swimlane option.

Autotask

  • We continued migrating from using the old SOAP API to the new REST API.

Bug Fixes

  • Corrected an issue where time recorded in a stopwatch didn't always appear in the time entry dialog.
  • Corrected an issue in Autotask mode where a ticket account could not be updated in the edit dialog.
Avatar of authorMatt Fox