Here's what we improved in the TopLeft app in July.

Improvements

• We introduced our biggest UI change ever, a single place to edit tickets instead of having multiple places for each kind of change! This is available for ConnectWise users now and will be launched for Autotask users in August. We also added new ways to open the editor, including keyboard shortcuts to open the various tabs of the editor or to open the ticket's page in ConnectWise.

ConnectWise

• Tickets can be highlighted based on due dates using style profiles. There are new conditions for "having no due date" and for "is within the due date warning threshold in the card's column".
• When customizing colors using style profiles, colors are selected using a preview widget instead of entering HTML codes directly.

Bugfixes

• Fixed an issue on ConnectWise project boards where the account manager filtering didn't work quite right.
• Fixed an issue on Autotask ticket and task boards related to filtering on assigned technician when showing unassigned work.