TopLeft Roadmap and Announcements logo

Roadmap and Announcements

Back to Homepage Subscribe to Updates

Labels

  • All Posts
  • Fix
  • Announcement
  • Improvement
  • connectwise
  • autotask
  • IP whitelist change
  • halopsa

Jump to Month

  • February 2025
  • November 2024
  • October 2024
  • September 2024
  • August 2024
  • June 2024
  • May 2024
  • April 2024
  • March 2024
  • February 2024
  • January 2024
  • December 2023
  • November 2023
  • October 2023
  • September 2023
  • August 2023
  • July 2023
  • June 2023
  • May 2023
  • April 2023
  • March 2023
  • February 2023
  • December 2022
  • November 2022
  • October 2022
  • September 2022
  • August 2022
  • July 2022
  • June 2022
  • May 2022
  • March 2022
  • January 2022
  • December 2021
  • November 2021
  • October 2021
  • September 2021
  • August 2021
  • July 2021
  • June 2021
  • May 2021
  • April 2021
  • March 2021
  • February 2021
  • January 2021
  • December 2020
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • July 2020
  • June 2020
  • May 2020
  • April 2020
  • March 2020
  • February 2020
Powered️ byAnnounceKit

Create yours, for free!

a year ago

Improved Ticket Editing for Autotask

We're making it easier and faster for Autotask customers to edit tickets and enter time on tickets. We already introduced the new editor for ConnectWise customers, and now we're launching it for Autotask.

Instead of editing tickets in many separate dialogs, all editing functions are now combined into one screen with a few tabs.

Additionally, there a few different ways to open the dialog, and repetitive tasks are streamlined. If you don't like the row of buttons on each card, you can turn this off in your personal account settings.

Let us know what you think!

This improvement will be rolled out to Autotask customers over the next few weeks. If you don't see it in your application right away, but would like to use it ASAP, email help@topleft.team and we'll move you to the front of the upgrade list.

Avatar of authorMatt Fox