TopLeft Roadmap and Announcements logo

Roadmap and Announcements

Back to Homepage Subscribe to Updates

Labels

  • All Posts
  • Fix
  • Announcement
  • Improvement
  • connectwise
  • autotask
  • IP whitelist change
  • halopsa

Jump to Month

  • February 2025
  • November 2024
  • October 2024
  • September 2024
  • August 2024
  • June 2024
  • May 2024
  • April 2024
  • March 2024
  • February 2024
  • January 2024
  • December 2023
  • November 2023
  • October 2023
  • September 2023
  • August 2023
  • July 2023
  • June 2023
  • May 2023
  • April 2023
  • March 2023
  • February 2023
  • December 2022
  • November 2022
  • October 2022
  • September 2022
  • August 2022
  • July 2022
  • June 2022
  • May 2022
  • March 2022
  • January 2022
  • December 2021
  • November 2021
  • October 2021
  • September 2021
  • August 2021
  • July 2021
  • June 2021
  • May 2021
  • April 2021
  • March 2021
  • February 2021
  • January 2021
  • December 2020
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • July 2020
  • June 2020
  • May 2020
  • April 2020
  • March 2020
  • February 2020
Powered️ byAnnounceKit

Create yours, for free!

Improvementconnectwiseautotask
3 years ago

TopLeft App Updates - Jan/Feb 2022

Here are a few things we've improved in the TopLeft Kanban app in January and February.

In addition to these improvements, in this period we dedicated two weeks to experimenting and prototyping a new Kanban app with completely new technologies. The results were great and we're excited to use these technologies in 2022 to make Kanban much, much better. Stay tuned.

Improvements

  • Visualize your workflows in a whole new way- with cumulative flow diagrams, cycle time scatterplots, aging charts, and other agile charts from Nave. Nave already integrates with Trello, Jira, and other Kanban tools, and can now be used to give you extra insight from your TopLeft Kanban boards. For more information, join us for the launch webinar on March 15 or read the blog post.
  • Get new TopLeft users onboard faster with onboarding progress help.
    There's also similar onboarding progress help for system-wide configurations for new customers.
  • New customers can use self-serve in-app options to subscribe to TopLeft at or after the end of their trial. In the near future this will be expanded to offer subscription and payment management for all customers.
  • TopLeft now by default keeps closed/completed tickets for 24 hours before removing them from the app. Customers who had the prior defaults (immediate removal for ConnectWise, or 8 hours for Autotask) have been updated to use the new settings.

ConnectWise

  • The ticket time entry screen shows the contact name and assigned members.

Autotask

  • When impersonating a user for Autotask API requests, the limits of the current user's role are respected. For example, tickets can't be closed if a user's security role doesn't allow it.

Bug Fixes

  • Fixed an issue with the ConnectWise API that impacted territory filtering.


Avatar of authorMatt Fox