12 months ago
New ticket owner options for ConnectWise
We added two new options related to the ticket owner field for ConnectWise customers.
- Ticket owner can be shown on a card.This option can be enabled on the board edit page, General tab. It's shown separately from the ticket assigned resources.
- There's a board filter for "tickets with no owner". So in addition to having a Kanban board that shows tickets with only certain owners, you can have a board that doesn't show tickets without an owner.
It's available on the board edit page, Filters tab. This is in addition to the page-level filter for owner we introduced recently.