TopLeft Roadmap and Announcements logo

Roadmap and Announcements

Back to Homepage Subscribe to Updates

Labels

  • All Posts
  • Fix
  • Announcement
  • Improvement
  • connectwise
  • autotask
  • IP whitelist change
  • halopsa

Jump to Month

  • February 2025
  • November 2024
  • October 2024
  • September 2024
  • August 2024
  • June 2024
  • May 2024
  • April 2024
  • March 2024
  • February 2024
  • January 2024
  • December 2023
  • November 2023
  • October 2023
  • September 2023
  • August 2023
  • July 2023
  • June 2023
  • May 2023
  • April 2023
  • March 2023
  • February 2023
  • December 2022
  • November 2022
  • October 2022
  • September 2022
  • August 2022
  • July 2022
  • June 2022
  • May 2022
  • March 2022
  • January 2022
  • December 2021
  • November 2021
  • October 2021
  • September 2021
  • August 2021
  • July 2021
  • June 2021
  • May 2021
  • April 2021
  • March 2021
  • February 2021
  • January 2021
  • December 2020
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • July 2020
  • June 2020
  • May 2020
  • April 2020
  • March 2020
  • February 2020
Powered️ byAnnounceKit

Create yours, for free!

Improvementconnectwise
2 years ago

New ticket owner options for ConnectWise

We added two new options related to the ticket owner field for ConnectWise customers.

  1. Ticket owner can be shown on a card.
    This option can be enabled on the board edit page, General tab. It's shown separately from the ticket assigned resources.
  2. There's a board filter for "tickets with no owner". So in addition to having a Kanban board that shows tickets with only certain owners, you can have a board that doesn't show tickets without an owner.

    It's available on the board edit page, Filters tab. This is in addition to the page-level filter for owner we introduced recently.

Avatar of authorMatt Fox