For ConnectWise 2020.4 and later, TopLeft requires two additional security role permissions for entering time.

These permissions need to be granted on the security role of the TopLeft API member as well as the security roles used by members who use member API keys- for example, the "Engineer" security role.

Please grant these permissions from the Finance section, Billing View Time record:

• Edit: all
• Inquire: all

It should look like this:

If these permissions aren't granted, users entering time in TopLeft will see the error "You do not have security permission to perform this action."