a year ago
My Tickets button
TopLeft has introduced a 1-click way for a technician to see his or her own tickets- the My Tickets button in the main menu.
The number represents the number of tickets assigned to you.
When you use this button, you can still bookmark the resulting page or set the page as a pinned tab in your browser, for even faster access to the page that shows your own work.
The button is available for ConnectWise ticket boards and Autotask ticket and task boards. It will be introduced to our other types of boards soon.