Here's something to boost your productivity big time- you can soon edit the most commonly changed details about a ticket right from TopLeft. You and your team will be working faster than ever before!
This will be generally available on May 11, but if you want access to the feature preview already, email email@example.com.
More details are in the knowledgebase.
We'll be introducing additional functionality through the next 1-2 months, including changing more fields on tickets, merging and deleting tickets, and editing projects and sales opportunities.