4 months ago
Assign Tickets to Teams in ConnectWise
For those of you who use teams to manage work in ConnectWise, now you can assign a ticket to a team in TopLeft.
Kanban boards can show swimlanes for teams. Using team swimlanes and this new field is a powerful way to see and manage work if you use the teams feature.Also, notice we moved the Owner field to the Assignments section, so that all the assignment and dispatch-related fields are together on one tab.