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Assign Tickets to Teams in ConnectWise

Matt Fox··1 min read

For those of you who use teams to manage work in ConnectWise, now you can assign a ticket to a team in TopLeft.

Kanban boards can show swimlanes for teams. Using team swimlanes and this new field is a powerful way to see and manage work if you use the teams feature.

Also, notice we moved the Owner field to the Assignments section, so that all the assignment and dispatch-related fields are together on one tab.