2 months ago
A Few New Ticket Filters for ConnectWise Users
We've added a few new ticket filtering options for ConnectWise users. You can use these filters to make boards that are more precise about the tickets that are shown.
The new filters are:
- Company Site- you can choose to show tickets that belong to one or more particular company sites. We've also added a swimlane option for Company Site.
- Merged tickets- you can choose to show tickets which have been merged into other tickets. By default, merged tickets are not shown.
- Tickets without a type- if a board already filters by Ticket Type, it may be useful to include tickets that do not have a Type value provided. This is the "No type" checkbox below the Type field.
These are available on the Filters tab of the board add or edit page.